tag:blogger.com,1999:blog-18394742.post1397623299732088783..comments2023-12-12T08:22:49.015-07:00Comments on navel gazing at its finest: Great Moments in Customer ServiceTheOneTrueSuehttp://www.blogger.com/profile/04756132396031048647noreply@blogger.comBlogger49125tag:blogger.com,1999:blog-18394742.post-30296757688577885262007-12-21T14:10:00.000-07:002007-12-21T14:10:00.000-07:00That SO cracked me up!!! I try to be so nice to p...That SO cracked me up!!! I try to be so nice to people when I am shopping, but when I run into someone like that I just want to come unglued with them! You did great!<BR/><BR/>New to your site...came by way of Brooke - The Mail Girl!<BR/><BR/>AngelaDimple Queenhttps://www.blogger.com/profile/16787490571654632979noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-66248233069261290052007-12-20T12:10:00.000-07:002007-12-20T12:10:00.000-07:00Nothing irritates me more than bad customer servic...Nothing irritates me more than bad customer service. I can barely tolerate stuff like that. <BR/><BR/>Love your blog.Ahttps://www.blogger.com/profile/11120569454004668506noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-23078844072667208062007-12-18T20:18:00.000-07:002007-12-18T20:18:00.000-07:00I hate rude store clerks. They're usually teenage...I hate rude store clerks. They're usually teenagers. And I get pissed when they shrug and say, "Have a good one." <BR/>HAVE A GOOD WHAT?!Sarahvizhttps://www.blogger.com/profile/07257891014401157085noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-57567882981120375592007-12-17T20:22:00.000-07:002007-12-17T20:22:00.000-07:00Jill - Yep, I am done, done, done, done, DONE. Wo...Jill - Yep, I am done, done, done, done, DONE. Woohoo!<BR/><BR/>Believe me, I'm not meek and mild. I try to let things go, but normally that kind of service, deserves a complaint, I think. But I was tired, and just wanted out of there, and the people behind me wanted to get out of there too, so I just let it go.TheOneTrueSuehttps://www.blogger.com/profile/04756132396031048647noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-31867963608818333442007-12-17T19:35:00.000-07:002007-12-17T19:35:00.000-07:00You have some serious self control. I would have g...You have some serious self control. I would have given her a raspberry, and directed my children to give her one also. (well, not really, I would have waited until we got in the parking lot and lectured them on how they should never be that rude to people)<BR/> I had planned on doing all my shopping online this year, but alas, I waited to long, and now it's too late to buy anything online unless I pay outrageous shipping fees. <BR/> We went to Toys-R-us last week, and the girl that helped us was great. She helped us find what we were looking for, and even did it cheerfully.<BR/> I went to Target today and aside from taking 4 kids with me, it went pretty smooth.<BR/> I haven't had any bad customer service problems yet, however, I've only been to two stores, and I do plan on going to Wal-Mart tonight:P<BR/> Just keep in mind that you have had the ultimate revenge on her. You wrote about her on your blog, and now hundreds of other people think she's a twit also>;)<BR/> Did you finish all your shopping?<BR/>JillJillybeanhttps://www.blogger.com/profile/12150574987267072428noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-50378803843413542062007-12-17T18:44:00.000-07:002007-12-17T18:44:00.000-07:00huh. I was just at Target, and handed back the pe...huh. I was just at Target, and handed back the pedometer I decided against. (is that a good gist? A lame gift? I never can tell.)<BR/><BR/>The clerk had NO PROBLEM with it whatsoever. I guess I was just lucky.<BR/><BR/>And I stash random stuff in different aisles all the time.The Wizhttps://www.blogger.com/profile/18200774436938621900noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-87765986107982761562007-12-17T16:15:00.000-07:002007-12-17T16:15:00.000-07:00"Maybe next time you should be more careful." WOW...."Maybe next time you should be more careful." WOW. I don't know if I could have held my tongue. I probably would have said, "Yeah, I bet that's what everyone told your parents, too." <BR/><BR/>I've worked retail at Christmas. There's no excuse for being a wretch over unwanted crepe paper. Or anything else. They hire you to say, "No problem! Can I do anything else for you? Merry Christmas!" Not to berate customers for changing their minds. Good for you for being more polite about it than most people in the world would have been.Wendyhttps://www.blogger.com/profile/06537531293532622145noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-29451908768369266402007-12-17T16:13:00.000-07:002007-12-17T16:13:00.000-07:00I'm always really nice and polite to them until ri...I'm always really nice and polite to them until right before I leave. Then I ask for their name. It ALWAYS scares the crap out of them. Their eyes get all big and they tell you nervously, "Um, um, um, Brandy." Yeeaah, that's what I thought Brandy. You want 'somma this? I never complain, but I bet they're nicer to people for the rest of the day. It works on waitresses and police officers too, just so you know.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-18394742.post-73096739096090455812007-12-17T14:35:00.000-07:002007-12-17T14:35:00.000-07:00I think that I would have been having a talk with ...I think that I would have been having a talk with a manager. And I would hate to have been there if she had treated my husband that way...he worked in retail management for years, and does NOT take kindly to bad customer service.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-18394742.post-32419288857175190552007-12-17T13:14:00.000-07:002007-12-17T13:14:00.000-07:00YIKES! That's exactly the reason I try to avoid s...YIKES! That's exactly the reason I try to avoid shopping this time of year at all costs. If it's not rude customers in the stores, it's rude employees and I feel very stressed out and panicky surrounded by either! LOLLeahhttps://www.blogger.com/profile/13160551209809872319noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-67510698878238581822007-12-17T12:35:00.000-07:002007-12-17T12:35:00.000-07:00I'd have been tempted to say to the cashier, with ...I'd have been <EM>tempted</EM> to say to the cashier, with a very Jim Carrey sarcastic smile, "Wow, looks like (pointedly insert name from her employee badge here) is going for the Customer Service award today!"Beckyhttps://www.blogger.com/profile/03362618797920704090noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-36665915470338875092007-12-17T12:22:00.001-07:002007-12-17T12:22:00.001-07:00OMGosh! I have experiences like that ALL THE TIME!...OMGosh! I have experiences like that ALL THE TIME! My DH says I must have an attitude because he never hears anyone else having experiences like this. <BR/><BR/>So sorry you had to find that cashier.qhttps://www.blogger.com/profile/12845325504321059923noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-50297843663138696802007-12-17T12:22:00.000-07:002007-12-17T12:22:00.000-07:00I can't believe she told you to be more careful ne...I can't believe she told you to be more careful next time! It's just crepe paper. You handled it well. I think I would have said something mean to her, I don't have much self control with people like that.Mehttps://www.blogger.com/profile/18368558553246780132noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-76826221278025733242007-12-17T11:44:00.000-07:002007-12-17T11:44:00.000-07:00ummm, hello Snark-face!Well, good for you for not ...ummm, hello Snark-face!<BR/><BR/>Well, good for you for not punching her in the mouth. I would.Caroline C. Binghamhttps://www.blogger.com/profile/08883064932707416161noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-42435087461240462942007-12-17T09:41:00.000-07:002007-12-17T09:41:00.000-07:00I think I just drove home with that clerk in the c...I think I just drove home with that clerk in the car behind me --impatient tart tailgating me and then with the nerve to honk at me because I put on my turn signal and slowed down to turn.<BR/><BR/>I, um, gave her a nice holiday salute in your name. (Sorry.)<BR/><BR/>BarbBarb Matijevichhttps://www.blogger.com/profile/16469997012394334517noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-35176164376412581722007-12-17T08:32:00.000-07:002007-12-17T08:32:00.000-07:00This is one of the reasons online shopping is my n...This is one of the reasons online shopping is my new best friend. 'Cause I guess I have a little passive-aggressive in me and I may freak out in holiday shopping in stores.Rynellhttps://www.blogger.com/profile/01026693487362512860noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-2177306560744662222007-12-17T08:22:00.000-07:002007-12-17T08:22:00.000-07:00Oh, holy CRAP Sue! I wish you had beaten her sens...Oh, holy CRAP Sue! I wish you had beaten her senseless and posted your mug shot today in the blog. I totally would have bailed you out . . . and then gone and had a swing at her myself! Dang girl - great job keeping cool.Mommi Tutuhttps://www.blogger.com/profile/14795478829530384901noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-3533494324487499062007-12-17T06:11:00.000-07:002007-12-17T06:11:00.000-07:00Oh, stuff like that makes me so upset. I have to ...Oh, stuff like that makes me so upset. I have to wait until Friday (payday) to start my Christmas shopping. I'm so not looking forward to it.Carihttps://www.blogger.com/profile/14088250453390627338noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-53527536094431812642007-12-17T05:35:00.000-07:002007-12-17T05:35:00.000-07:00Would have been funny if you had said, "okay, ring...Would have been funny if you had said, "okay, ring them up" and then when she told you the total searched through your purse and finally said, "I don't have enough. Can you take these (point to the crepe paper) off for me?"<BR/><BR/>I've worked retail too, and there is no reason to be rude. It is your *job* to be nice to people!the dragonflyhttps://www.blogger.com/profile/00910969956758977269noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-73797800573415051062007-12-17T02:17:00.000-07:002007-12-17T02:17:00.000-07:00It's the holidays season. It's making people meane...It's the holidays season. It's making people meaner! and dumber.<BR/><BR/>My blog: <A HREF="http://unsealmylips.com/" REL="nofollow">Just Say These Words</A>Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-18394742.post-27920780875610090712007-12-16T23:58:00.000-07:002007-12-16T23:58:00.000-07:00OH NO SHE DIH-NTI would have seriously found a way...OH NO SHE DIH-NT<BR/><BR/>I would have seriously found a way to get back at her.<BR/><BR/>"I'll be right back," and then I'd return with 10 other things I didn't want. <BR/><BR/>No, I probably would have said, "Are you kidding me? You really want to give me grief over <I>this</I>? Out of all the things that have happened today, <I>this</I> is the biggest kink in your day?" <BR/><BR/>I worked retail for many years and many Christmases. There is absolutely *NO* excuse for that kind of behavior. She is only acting that way because she's gotten away with it in the past.<BR/><BR/>Call corporate. Call the management, but most of all don't put up with it when it's happening. <BR/><BR/>She needs to be brought low. <BR/>Unacceptable.Carinahttps://www.blogger.com/profile/13859567470814286102noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-67313826634689982032007-12-16T21:08:00.000-07:002007-12-16T21:08:00.000-07:00You should have said it.You should have said it.Suburban Correspondenthttps://www.blogger.com/profile/11488916572135296650noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-66712959039424161682007-12-16T20:29:00.000-07:002007-12-16T20:29:00.000-07:00I hate to say it, but even if you had said somethi...I hate to say it, but even if you had said something to her manager it wouldn't have done anything. And by being snippy back you just give her fuel to talk about the incident to her co-workers and spread that kind of holiday "cheer." Just being polite is the best way to handle it and chalk it up to somebody's bad day. <BR/><BR/>But you know I would have apologized loudly and profusely and make her feel guilty. And maybe the next time that situation happened she'd bite her tongue.kashursthttps://www.blogger.com/profile/04801501153496578311noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-23160146110594303622007-12-16T19:24:00.000-07:002007-12-16T19:24:00.000-07:00Oh, that poor girl! I'd like to say that her mama ...Oh, that poor girl! I'd like to say that her mama didn't teach her no self control, but I seem to be failing in the area of teaching kids to not be rude. Ah, well. (I should actually admit that I'm pretty grouchy lately too, so they're learning by example that yelling at inanimate objects is OK.)sarah k.https://www.blogger.com/profile/18443012372866539495noreply@blogger.comtag:blogger.com,1999:blog-18394742.post-59655640791473850212007-12-16T19:05:00.000-07:002007-12-16T19:05:00.000-07:00I would have so gotten her name and complained to ...I would have so gotten her name and complained to her supervisor. I am not tolerant of things like that.Johttps://www.blogger.com/profile/15530972001172936718noreply@blogger.com